I feel that too much is placed on whether Natasha should have been convinced of extent of her injuries. Obviously if paramedics where called, taking time out of there day and time away from other potential life-threatening injuries....then it was taken seriously. Ski instructors or paramedics cannot take away a person's right to refuse service. No one knows why she refused service, only Natasha did...she had her reasons that made sense to her at the time. God bless her family, what a sad, tragic situation.